Community partnerships starting to pay dividends – multiple stolen bikes recovered thanks to Cash Converters

November 12, 2018 By Brad Kellas 7970 Recovered Bikes


For policing to be effective it requires a strong relationship with the community. The Bike Vault model is built on the same principle and it is starting to pay dividends with the largest second-hand dealer in the world – Cash Converters.

This happy young lad alongside Senior Sergeant Kate O’Neill and First Constable Geoffrey Kwist from Brunswick Police Station can thank Cash Converters and our growing relationship for playing a major part in the recovery of his bike.

It started with a report from Cash Converters staff who identified the stolen bike on the Bike Vault website and some great work from the Victoria Police. This resulted in the recovery of the bike and the arrest of a suspected bike thief.

Informal Partnership with Cash Converters Victoria

In August this year, we were invited by the State and Regional Managers to present at the Victorian Cash Converters Managers meeting along with a representative of the Victoria Police. We were very thankful to be given the opportunity to meet and speak with the managers of the corporate-owned stores in Victoria, providing them with deeper insight on how we can work together to combat bike theft. 

Since that meeting we have progressed an informal partnership with Cash Converters Victoria, where we offer a higher level of response to aid them in identifying stolen bikes and engaging the police when a stolen bike turns up at their stores. Our growing relationship has been very successful and resulted in multiple stolen bikes being recovered and several suspected bike thieves and handlers being identified and arrested by the police. Here are a few of the Cash Converters driven recoveries as a result of this alliance.

Gizmo Recovered

Gizmo, a Norco Threshold CX bike was stolen from an apartment garage (bike thieves' favorite hunting ground) in Clifton Hill Victoria on 6 August 2018. It was recovered eight days later when a male tried to sell the bike to Cash Converters Melbourne. Fortunately for Gizmo the manager and staff knew to check Bike Vault and quickly identified that Gizmo was a stolen bike. Realising the jig was up, the seller decided to leave empty-handed with the knowledge the Victoria Police were on their way.

Two in two days

When we can we like to meet with recovery victims. On this occasion, we were heading to take a photo of Gizmo with his very happy owner when we met a couple of police members outside Cash Converters Melbourne. They had just recovered another bike that was listed on Bike Vault as stolen and caught the alleged villain.

A very happy student!

This student has Cash Converters Parkdale to thank when his bike was quickly recovered by police after staff realised it was listed as stolen on the Bike Vault website. The attending police from Chelsea Police Station were very happy to snag a villain and later invited us to their training day, where we able to provide their members with a deeper understanding of the services we provide police and how we can help them to combat bike theft.

Sold but still recoverable

Bike identification is not always straightforward and is the reason why our number one core function is to sure up bike identity. We do this via our free registration platform and the bike identification products we sell. This Trek bike slipped through the cracks due to a lack of identification and was purchased by a Cash Converters store and then on-sold.

As a result of an internal audit, Cash Converters identified it as a stolen bike on Bike Vault. Working together with Cash Converters and the police, we were able to track down the purchaser and recover the bike. The police are now investigating the person who sold it to Cash Converters in the first place.

When they know the jig is up, some like to fold and run

The alleged villains tried to sell this stolen Specialized bike to Cash Converters Glenroy. After staff identified the bike as stolen thanks to the Bike Vault website, they contacted the police and Bike Vault. Realising the jig was up, the alleged villains left the store, leaving the bike behind.

Lacking bike ID is a major driver of bike theft

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